ML System Design: 650 Case Studies to Learn From
Overview
This repository contains a database of 650 case studies from over 100 companies, showcasing how companies like Netflix, Airbnb, and Doordash apply machine learning to enhance their products and processes. These case studies provide practical ML use cases and valuable learnings from designing ML systems.
Database Content
The database includes:
- 650 case studies
- Contributions from over 100 companies
These case studies offer insights into various machine learning applications, highlighting the innovative approaches and methodologies employed by leading companies in the industry.
Acknowledgements
Credit for the compilation of these case studies goes to Evidently AI. This repository is based on their original post. You can find the original post and learn more about their work here.
Thank you, Evidently AI, for providing such a valuable resource for the machine learning community!
| Company | Industry | Short Description | Title | Tag | Year | Link |
|---|---|---|---|---|---|---|
| Ramp | Fintech and banking | Better classify customers | From RAG to Richness: How Ramp Revamped Industry Classification | RAG,LLM,ops | 2025 | https://engineering.ramp.com/industry_classification |
| Social platforms | Generate diverse and engaging homefeed | Advancements in Embedding-Based Retrieval at Pinterest Homefeed | recommender system | 2025 | https://medium.com/pinterest-engineering/advancements-in-embedding-based-retrieval-at-pinterest-homefeed-d7d7971a409e | |
| Manus | Tech | Build an AI agent | Context Engineering for AI Agents: Lessons from Building Manus | LLM,AI agents | 2025 | https://manus.im/blog/Context-Engineering-for-AI-Agents-Lessons-from-Building-Manus |
| Social platforms | Improve prompt engineering process | Building collaborative prompt engineering playgrounds using Jupyter Notebook | ops,LLM | 2025 | https://www.linkedin.com/blog/engineering/product-design/building-collaborative-prompt-engineering-playgrounds-using-jupyter-notebook | |
| Airbnb | Travel,E-commerce and retail | Accelerate code migration | Accelerating Large-Scale Test Migration with LLMs | ops,LLM | 2025 | https://medium.com/airbnb-engineering/accelerating-large-scale-test-migration-with-llms-9565c208023b |
| Uber | Delivery and mobility | Give automatic code review | uReview: Scalable, Trustworthy GenAI for Code Review at Uber | ops,LLM,generative AI | 2025 | https://www.uber.com/en-IN/blog/ureview/ |
| Dropbox | Tech | Improve knowledge access | Building Dash: How RAG and AI agents help us meet the needs of businesses | search,LLM,RAG,AI agents | 2025 | https://dropbox.tech/machine-learning/building-dash-rag-multi-step-ai-agents-business-users |
| Social platforms | AI-powered job search | Building the next generation of job search at LinkedIn | search,LLM | 2025 | https://www.linkedin.com/blog/engineering/ai/building-the-next-generation-of-job-search-at-linkedin | |
| Zillow | E-commerce and retail | Improve real estate support | Revolutionizing the Real Estate Experience with LLMs: StreetEasy’s AI Journey | LLM,product feature | 2025 | https://www.zillow.com/tech/revolutionizing-the-real-estate-experience-with-llms-streeteasys-ai-journey/ |
| Wise | Fintech and banking | Finthech's tech stack review | Wise Tech Stack (2025 update) | ops | 2025 | https://medium.com/wise-engineering/wise-tech-stack-2025-update-d0e63fe718c7 |
| Social platforms | Recommend relevant content for home feed | Module Relevance on Home Feed | product feature,recommender system | 2025 | https://medium.com/pinterest-engineering/module-relevance-on-homefeed-ae76f8b545b2 | |
| Plaid | Fintech and banking | Improve engineer productivity | Transforming Engineers: How we grew AI coding adoption at Plaid | ops,generative AI,LLM | 2025 | https://plaid.com/blog/ai-coding-adoption-plaid/ |
| Nubank | Fintech and banking | Modeling customer finances | Fine-Tuning Transaction User Models | generative AI,LLM | 2025 | https://building.nubank.com/fine-tuning-transaction-user-models/ |
| Ebay | E-commerce and retail | Generate images for e-commerce | Enhancing eBay’s Visual Shopping Experience With Automated Image Generation And Optimization For Themes and Categories | generative AI | 2025 | https://www.linkedin.com/pulse/enhancing-ebays-visual-shopping-experience-automated-image-galsurkar-9pgle/ |
| ManoMano | E-commerce and retail | Improve compatibility in DIY product recommendations | Compatibility Challenges in Recommendation System | recommender system | 2025 | https://medium.com/manomano-tech/compatibility-challenges-in-recommendation-system-4d233c676d35 |
| Dropbox | Tech | Improve multimedia search | How we brought multimedia search to Dropbox Dash | search,LLM,RAG | 2025 | https://dropbox.tech/infrastructure/multimedia-search-dropbox-dash-evolution |
| Slack | Tech | Enterprise search | How we built enterprise search to be secure and private | RAG,LLM,search | 2025 | https://slack.engineering/how-we-built-enterprise-search-to-be-secure-and-private/ |
| Zillow | E-commerce and retail | Improve search with Knowledge Graphs | Leveraging Knowledge Graphs in Real Estate Search | search | 2025 | https://www.zillow.com/tech/leveraging-knowledge-graphs-in-real-estate-search/ |
| Uber | Delivery and mobility | Automatically process documents | Advancing Invoice Document Processing at Uber using GenAI | generative AI | 2025 | https://www.uber.com/en-IN/blog/advancing-invoice-document-processing-using-genai/ |
| OpenAI | Tech | Learnings from building voice agents | [VIDEO] Building Effective Voice Agents | AI agents,voice interface | 2025 | https://www.youtube.com/watch?v=-OXiljTJxQU |
| Intuit | Tech | Coding assistant for developer productivity | A Platform-centric Approach to AI-assisted Code Generation at Intuit | generative AI,LLM | 2025 | https://medium.com/intuit-engineering/a-platform-centric-approach-to-ai-assisted-code-generation-at-intuit-03984a85558e |
| Anthropic | Tech | Learnings from building AI agents | [VIDEO] How We Build Effective Agents | AI agents,LLM | 2025 | https://www.youtube.com/watch?v=D7_ipDqhtwk |
| Booking | Travel,E-commerce and retail | Enrich recommendation data | Unlocking the Power of Customization: How Our Enrichment System Transforms Recommendation Data Enrichments | ops,recommender system | 2025 | https://medium.com/booking-com-development/unlocking-the-power-of-customization-how-our-enrichment-system-transforms-recommendation-data-e71832fc4ef4 |
| Airbnb | Travel,E-commerce and retail | Improve search with Embedding-Based Retrieval | Embedding-Based Retrieval for Airbnb Search | search | 2025 | https://medium.com/airbnb-engineering/embedding-based-retrieval-for-airbnb-search-aabebfc85839 |
| Instacart | Delivery and mobility | Extract product attributes | Scaling Catalog Attribute Extraction with Multi-modal LLMs | search,LLM | 2025 | https://tech.instacart.com/multi-modal-catalog-attribute-extraction-platform-at-instacart-b9228754a527 |
| Netflix | Media and streaming | Foundation model for content recommendation | Foundation Model for Personalized Recommendation | ops,generative AI,LLM,recommender system | 2025 | https://netflixtechblog.com/foundation-model-for-personalized-recommendation-1a0bd8e02d39 |
| Mercado Libre | E-commerce and retail | Automate the loan selection process | The billion-dollar puzzle: Optimizing collateral allocation management with AI | ops,LLM | 2025 | https://medium.com/mercadolibre-tech/the-billion-dollar-puzzle-optimizing-collateral-allocation-management-with-ai-87cb5e6cf975 |
| DeepL | Tech | Increase throughput when training LLMs | How we built DeepL’s next-generation LLMs with FP8 for training and inference | LLM,ops | 2025 | https://www.deepl.com/en/blog/tech/next-generation-llm-fp8-training |
| Square | Fintech and banking | Automatically categorize entities | RoBERTa Model for Merchant Categorization at Square | ops,LLM | 2025 | https://developer.squareup.com/blog/roberta-model-for-merchant-categorization-at-square/ |
| Uber | Delivery and mobility | Transforms natural language into structured data | Unlocking Financial Insights with Finch: Uber’s Conversational AI Data Agent | ops,LLM,AI agents | 2025 | https://www.uber.com/en-IN/blog/unlocking-financial-insights-with-finch/ |
| Uber | Delivery and mobility | Detect and repair resource leaks | Fixrleak: Fixing Java Resource Leaks with GenAI | ops,generative AI | 2025 | https://www.uber.com/en-GB/blog/fixrleak-fixing-java-resource-leaks-with-genai/ |
| Coinbase | Fintech and banking | Automate routine hiring operations | How Coinbase is Embracing AI in Recruiting | ops | 2025 | https://www.coinbase.com/en-ar/blog/how-coinbase-is-embracing-ai-in-recruiting |
| Plaid | Fintech and banking | Automate data labeling | Agents in Action: Leveraging AI to improve our core product experiences | ops,generative AI,LLM | 2025 | https://plaid.com/blog/ai-agents-june-2025/ |
| Wayfair | E-commerce and retail | Draft messages for customer support agents | The Evolution of Wilma, Wayfair’s Customer Service Agent Copilot | LLM,generative AI,customer support | 2025 | https://www.aboutwayfair.com/careers/tech-blog/the-evolution-of-wilma-wayfairs-customer-service-agent-copilot |
| Ramp | Fintech and banking | Automate expense management with AI agents | How To Build Agents Users Can Trust | LLM,AI agents,product feature | 2025 | https://engineering.ramp.com/post/how-to-build-agents-users-can-trust |
| Coinbase | Fintech and banking | Develop and productionize user sequence features | How Coinbase Builds Sequence Features for Machine Learning | ops | 2025 | https://www.coinbase.com/en-ar/blog/how-coinbase-builds-sequence-features-for-machine-learning |
| Lyft | Delivery and mobility | Forecast market conditions | Real-Time Spatial Temporal Forecasting @ Lyft | demand forecasting,pricing | 2025 | https://eng.lyft.com/real-time-spatial-temporal-forecasting-lyft-fa90b3f3ec24 |
| Microsoft | Tech | AI-powered code review assistant | Enhancing Code Quality at Scale with AI-Powered Code Reviews | generative AI,LLM | 2025 | https://devblogs.microsoft.com/engineering-at-microsoft/enhancing-code-quality-at-scale-with-ai-powered-code-reviews/ |
| Netflix | Media and streaming | Detect video quality issues | Accelerating Video Quality Control at Netflix with Pixel Error Detection | ops | 2025 | https://netflixtechblog.com/accelerating-video-quality-control-at-netflix-with-pixel-error-detection-47ef7af7ca2e |
| Picnic | Delivery and mobility | Spot issues before delivering items to a customer | Adding Eyes to Picnic’s Automated Warehouses | CV | 2025 | https://blog.picnic.nl/adding-eyes-to-picnics-automated-warehouses-8b6c70613e2f |
| Ramp | Fintech and banking | Automatically match transactions to merchants | How Ramp Fixes Merchant Matches with AI | LLM,AI agents,RAG | 2025 | https://engineering.ramp.com/post/fixing-merchant-classifications-with-ai |
| Glassdoor | Social platforms | Recommend relevant content | Inside Glassdoor’s Multi-Stage Recommendation System | recommender system | 2025 | https://medium.com/glassdoor-engineering/inside-glassdoors-multi-stage-recommendation-system-cee58b52a75a |
| Social platforms | Personalize ads in real-time | Unlocking Efficient Ad Retrieval: Offline Approximate Nearest Neighbors in Pinterest Ads | ad ranking / targeting | 2025 | https://medium.com/pinterest-engineering/unlocking-efficient-ad-retrieval-offline-approximate-nearest-neighbors-in-pinterest-ads-6fccc131ac14 | |
| Uber | Delivery and mobility | Improve chatbot's answer quality | Enhanced Agentic-RAG: What If Chatbots Could Deliver Near-Human Precision? | RAG,LLM,chatbot,AI agents | 2025 | https://www.uber.com/en-GB/blog/enhanced-agentic-rag |
| Mercado Libre | E-commerce and retail | Derive insights from financial transactions | The New Financial Babel: Teaching AI to Speak Money in LATAM | ops,generative AI,LLM | 2025 | https://medium.com/mercadolibre-tech/la-nueva-babel-financiera-enseñar-a-la-ia-a-hablar-dinero-en-latinoamérica-4605235e3aac |
| Airtable | Tech | AI agent for content creation | How we built AI agents at Airtable | LLM,AI agents | 2025 | https://medium.com/airtable-eng/how-we-built-ai-agents-at-airtable-70838d73cc43 |
| Doordash | Delivery and mobility | Auto-evaluate search quality | How DoorDash leverages LLMs to evaluate search result pages | search,generative AI,LLM | 2025 | https://careersatdoordash.com/blog/doordash-llms-to-evaluate-search-result-pages |
| Social platforms | Improve search relevance | Improving Pinterest Search Relevance Using Large Language Models | search,LLM | 2025 | https://medium.com/pinterest-engineering/improving-pinterest-search-relevance-using-large-language-models-4cd938d4e892 | |
| Netguru | Tech | AI sales agent | From Slack Bot to Sales Brain: How We Built Our AI Agent | LLM,AI agents | 2025 | https://www.netguru.com/blog/how-we-built-an-ai-agent |
| Yelp | Social platforms | Enhance search query understanding | Search Query Understanding with LLMs: From Ideation to Production | search,LLM | 2025 | https://engineeringblog.yelp.com/2025/02/search-query-understanding-with-LLMs.html |
| Trivago | Travel,E-commerce and retail | Price comparison at scale | How we aggregate 70 billion prices to show price context to our users | pricing | 2025 | https://tech.trivago.com/post/2025-02-13-how-we-aggregate-70-billion-prices-to-show-price-context-to-our-users |
| Whatnot | E-commerce and retail | Improve real-time feed recommendations | Evolving Feed Ranking at Whatnot | recommender system | 2025 | https://medium.com/whatnot-engineering/evolving-feed-ranking-at-whatnot-25adb116aeb6 |
| Tech | Learnings from building a coding agent | [VIDEO] Your Coding Agent Just Got Cloned And Your Brain Isn't Ready | AI agents,LLM,product feature | 2025 | https://www.youtube.com/watch?v=X4BwOu0GWb8 | |
| Swiggy | Delivery and mobility | Detect branded gear on delivery executives | Enhancing Brand Visibility and Trust with On device ML models: A Journey at Swiggy | CV | 2025 | https://bytes.swiggy.com/enhancing-brand-visibility-and-trust-with-on-device-ml-models-a-journey-at-swiggy-e3e626f96c52 |
| Canva | Tech | Improve search for private designs | How to improve search without looking at queries or results | ops,search,generative AI,LLM | 2025 | https://www.canva.dev/blog/engineering/how-to-improve-search-without-looking-at-queries-or-results/ |
| Instacart | Delivery and mobility | Auto-evaluate chatbot interactions | Turbocharging Customer Support Chatbot Development with LLM-Based Automated Evaluation | chatbot,generative AI,LLM,customer support | 2025 | https://tech.instacart.com/turbocharging-customer-support-chatbot-development-with-llm-based-automated-evaluation-6a269aae56b2 |
| Shopify | E-commerce and retail | Classify e-commerce products | Evolution of Product Classification at Shopify: From Categories to Comprehensive Product Understanding | item classification | 2025 | https://shopify.engineering/evolution-product-classification |
| Expedia | Travel,E-commerce and retail | Personalized hotel search | Contextual Property Embeddings for Corse-grained Personalization | search | 2025 | https://medium.com/expedia-group-tech/contextual-property-embeddings-for-corse-grained-personalization-c56e9cda44a5 |
| Social platforms | Recommend holiday gifts | Building Holiday Finds: How Pinterest Engineers Reimagined Gift Discovery | product feature,recommender system | 2025 | https://medium.com/pinterest-engineering/building-holiday-finds-how-pinterest-engineers-reimagined-gift-discovery-0a48a0c8bfd8 | |
| Ebay | E-commerce and retail | Enhance personalized e-commerce recommendations | Mercury: Agentic AI Platform for LLM Powered Recommendation Experiences at eBay | recommender system,LLM,AI agents | 2025 | https://www.linkedin.com/pulse/mercury-agentic-ai-platform-llm-powered-experiences-ebay-chowdhury-kka8e/ |
| Nubank | Fintech and banking | Detect fraud at scale | Practices to scale Machine Learning operations | ops,fraud detection | 2025 | https://building.nubank.com/practices-to-scale-machine-learning-operations/ |
| Picnic | Delivery and mobility | Personalized recipe recommendations | Solving the weekly menu puzzle pt.2: recommendations at Picnic | content personalization,recommender system | 2025 | https://blog.picnic.nl/solving-the-weekly-menu-puzzle-pt-2-recommendations-at-picnic-b48a4c434159 |
| Nubank | Fintech and banking | Capture user behavioral signals with foundation models | Building Foundation Models into Nubank’s AI Platform | generative AI,LLM | 2025 | https://building.nubank.com/foundation-models-ai-nubank-transformation/ |
| Wix | Tech | Improve customer care routing | AI for Customer Care Routing at Wix - Making The First Step of Reinforcement Learning | ops,customer support | 2025 | https://www.wix.engineering/post/ai-for-customer-care-routing-at-wix-making-the-first-step-of-reinforcement-learning |
| GitHub | Tech | How GitHub's Copilot agent mode works | [VIDEO] Real world MCPs in GitHub Copilot Agent Mode | AI agents,LLM,product feature | 2025 | https://www.youtube.com/watch?v=RkVILz06y08 |
| Grab | Delivery and mobility,Banking and finance | Internal ChatGPT-like tool | From failure to success: The birth of GrabGPT, Grab’s internal ChatGPT | generative AI,LLM,chatbot | 2025 | https://engineering.grab.com/the-birth-of-grab-gpt |
| Intercom | Tech | Voice AI agent | [VIDEO] Shipping an Enterprise Voice AI Agent in 100 Days | voice interface,AI agents,product feature | 2025 | https://www.youtube.com/watch?v=HOYLZ7IVgJo |
| Meta | Social platforms | Analyze user-filed bug reports | How Facebook leverages Large Language Models to understand user bug reports and guide fundamental improvements | LLM | 2025 | https://medium.com/@AnalyticsAtMeta/how-facebook-leverages-large-language-models-to-understand-user-bug-reports-and-guide-fundamental-70ab26475850 |
| Doordash | Delivery and mobility | Generate profiles for consumers and products | Profile Generation with LLMs: Understanding consumers, merchants, and items | ops,generative AI,LLM | 2025 | https://careersatdoordash.com/blog/doordash-profile-generation-llms-understanding-consumers-merchants-and-items/ |
| Salesforce | Tech | Text-to-SQL AI agent | How We Built a Text-To-SQL AI Agent to Get Instant Answers From Our Data | LLM,AI agents | 2025 | https://www.salesforce.com/blog/text-to-sql-agent/ |
| Shopify | E-commerce and retail | Unify and structure product data | Leveraging Multimodal LLMs for Shopify’s Global Catalogue | generative AI,LLM,item classification | 2025 | https://shopify.engineering/leveraging-multimodal-llms |
| Github | Tech | Evaluate AI models for your use case | How we evaluate AI models and LLMs for GitHub Copilot | ops,LLM | 2025 | https://github.blog/ai-and-ml/generative-ai/how-we-evaluate-models-for-github-copilot/ |
| Stripe | Fintech and banking | Find the right taxing jurisdiction | How we built it: Jurisdiction resolution for Stripe Tax | product feature | 2025 | https://stripe.com/blog/how-we-built-it-jurisdiction-resolution-for-stripe-tax |
| Airbnb | Travel,E-commerce and retail | Speech recognition for customer support | Listening, Learning, and Helping at Scale: How Machine Learning Transforms Airbnb’s Voice Support Experience | voice interface,generative AI,LLM,customer support | 2025 | https://medium.com/airbnb-engineering/listening-learning-and-helping-at-scale-how-machine-learning-transforms-airbnbs-voice-support-b71f912d4760 |
| Social platforms | Improve home feed recommendations | Modernizing Home Feed Pre-Ranking Stage | recommender system | 2025 | https://medium.com/pinterest-engineering/modernizing-home-feed-pre-ranking-stage-e636c9cdc36b | |
| Ebay | E-commerce and retail | Adapting LLMs for e-commerce | Scaling Large Language Models for e-Commerce: The Development of a Llama-Based Customized LLM | LLM | 2025 | https://innovation.ebayinc.com/stories/scaling-large-language-models-for-e-commerce-the-development-of-a-llama-based-customized-llm-for-e-commerce/ |
| Binance | Fintech and banking | Automate rule creation for fraud detection | Strategy Factory: Binance’s AI-Powered Rule Engine for Risk and Fraud Detection | ops,fraud detection | 2025 | https://www.binance.com/en/blog/tech/4582519158590222265 |
| Netflix | Media and streaming | Predict user intent | FM-Intent: Predicting User Session Intent with Hierarchical Multi-Task Learning | generative AI,LLM,recommender system | 2025 | https://netflixtechblog.com/fm-intent-predicting-user-session-intent-with-hierarchical-multi-task-learning-94c75e18f4b8 |
| Canva | Tech | Find and replace similar images | Image replacement in Canva designs using reverse image search | CV | 2025 | https://www.canva.dev/blog/engineering/image-replacement-in-canva-designs-using-reverse-image-search/ |
| Meta | Social platforms | Analyze customer feedback | Harnessing the Power of Customer Feedback: Unleashing Meta’s Llama 4 LLMs in Product Analytics | LLM | 2025 | https://medium.com/@AnalyticsAtMeta/harnessing-the-power-of-customer-feedback-unleashing-metas-llama-4-llms-in-product-analytics-2d3a9cfd5805 |
| Uber | Delivery and mobility | Detect antipatterns in software | PerfInsights: Detecting Performance Optimization Opportunities in Go Code using Generative AI | ops,LLM,generative AI | 2025 | https://www.uber.com/en-IN/blog/perfinsights/ |
| Intuit | Tech | Improve document management | Revolutionizing Knowledge Discovery with GenAI to Transform Document Management | ops,LLM | 2025 | https://medium.com/intuit-engineering/revolutionizing-knowledge-discovery-with-genai-to-transform-document-management-0cdf4385c11c |
| Grammarly | Tech | On-device writing assistant | One Model to Rule Them All: Our Path to Efficient On-Device Writing Assistance | LLM,generative AI | 2025 | https://www.grammarly.com/blog/engineering/efficient-on-device-writing-assistance/ |
| GetYourGuide | Travel,E-commerce and retail | Speed up the onboarding process | Revolutionizing the Experience | product feature,LLM,generative AI | 2025 | https://www.getyourguide.careers/posts/revolutionizing-the-experience-marketplace-the-dual-impact-of-generative-ai-on-suppliers-and-consumers |
| Marketplace: The dual impact of | ||||||
| Generative AI on Suppliers and | ||||||
| Consumers | ||||||
| Anthropic | Tech | Multi-agent system for research | How we built our multi-agent research system | LLM,AI agents | 2025 | https://www.anthropic.com/engineering/multi-agent-research-system |
| Snap | Social platforms | Review ads at scale | Snap Ads Understanding: From Pixels to Words | spam / content moderation | 2025 | https://eng.snap.com/snap-ads-understanding |
| Uber | Delivery and mobility | Forecast demand for taxi rides | Reinforcement Learning for Modeling Marketplace Balance | demand forecasting | 2025 | https://www.uber.com/en-IN/blog/reinforcement-learning-for-modeling-marketplace-balance/ |
| Canva | Tech | Create personalized ad campaigns | Behind the scenes of Canva's DesignDNA campaign | content personalization,generative AI,LLM | 2025 | https://www.canva.dev/blog/engineering/behind-the-scenes-of-canvas-designdna-campaign/ |
| Meta | Social platforms | Generate code tests | Revolutionizing software testing: Introducing LLM-powered bug catchers | ops,generative AI,LLM | 2025 | https://engineering.fb.com/2025/02/05/security/revolutionizing-software-testing-llm-powered-bug-catchers-meta-ach/ |
| Nubank | Fintech and banking | Improve HR processes with Gen AI | Pioneering the Future of Work: How Nubank is Transforming HR with AI | ops,generative AI,LLM | 2025 | https://building.nubank.com/artificial-intelligence-human-resources/ |
| Criteo | Tech | Deliver personalized ads in real-time | Improving Consistency Models with Generator-Augmented Flows | ad ranking / targeting,content personalization | 2025 | https://medium.com/criteo-engineering/improving-consistency-models-with-generator-augmented-flows-abc2ae135506 |
| Uber | Delivery and mobility | Optimize personalized CRM communications | Enhancing Personalized CRM Communication with Contextual Bandit Strategies | content personalization | 2025 | https://www.uber.com/en-IN/blog/enhancing-personalized-crm/ |
| Instacart | Delivery and mobility | Generate images at scale | Introducing PIXEL: Instacart’s Unified Image Generation Platform | CV,product feature | 2025 | https://tech.instacart.com/introducing-pixel-instacarts-unified-image-generation-platform-6d7dd0efe4c1 |
| Delivery Hero | Delivery and mobility | Automate product attribute extraction | How Delivery Hero Uses Agentic AI for Building a Product Knowledge Base | LLM,AI agents | 2025 | https://tech.deliveryhero.com/blog/how-delivery-hero-uses-agentic-ai-for-building-a-product-knowledge-base/ |
| Nubank | Fintech and banking | Represent transactional user behavior | Optimizing User Narratives for Foundation Models | ops | 2025 | https://building.nubank.com/optimizing-user-narratives-for-foundation-models/ |
| Mercado Libre | E-commerce and retail | How Mercado Libre uses AI | Tale of a Prompt Development | ops,generative AI,LLM | 2025 | https://medium.com/mercadolibre-tech/tale-of-a-prompt-development-c133081bca1e |
| Netflix | Media and streaming | Recommend relevant video content | Foundation Model for Personalized Recommendation | LLM,recommender system | 2025 | https://netflixtechblog.medium.com/foundation-model-for-personalized-recommendation-1a0bd8e02d39 |
| Doordash | Delivery and mobility | Transcribe content form photos | Using LLM to transcribe restaurant menu photos | ops,CV,LLM | 2025 | https://careersatdoordash.com/blog/doordash-llm-transcribe-menu/ |
| Doordash | Delivery and mobility | Create personalized menu descriptions | Advancing Menu Content with AI: How DoorDash uses AI to generate menu descriptions | generative AI,LLM,product feature | 2025 | https://careersatdoordash.com/blog/doordash-ai-menu-descriptions/ |
| Casco | Tech | Voice-to-code AI agents | [VIDEO] How we hacked YC Spring 2025 batch’s AI agents | AI agents,LLM | 2025 | https://www.youtube.com/watch?v=kv-QAuKWllQ |
| Duolingo | Tech | Generate content for courses | Using generative AI to scale DuoRadio 10x faster | generative AI,LLM | 2025 | https://blog.duolingo.com/scaling-duoradio/ |
| Nubank | Fintech and banking | Build RAG-based internal chatbot | AskNu: A RAG solution to increase Employees Productivity at Nubank | RAG,LLM,chatbot | 2025 | https://building.nubank.com/ai-solution-for-search/ |
| Social platforms | Job recommendations with fine-tuned LLMs | JUDE: LLM-based representation learning for LinkedIn job recommendations | LLM,recommender system | 2025 | https://www.linkedin.com/blog/engineering/ai/jude-llm-based-representation-learning-for-linkedin-job-recommendations | |
| Netflix | Media and streaming | Causal inference use cases | Round 2: A Survey of Causal Inference Applications at Netflix | causality | 2024 | https://netflixtechblog.com/round-2-a-survey-of-causal-inference-applications-at-netflix-fd78328ee0bb |
| Picnic | Delivery and mobility | Create personalized shopping lists | Generating your shopping list with AI: recommendations at Picnic | recommender system | 2024 | https://blog.picnic.nl/generating-your-shopping-list-with-ai-recommendations-at-picnic-300e716241db |
| Algolia | Tech | Present online visitors with tailored content | Introducing AI Personalization (𝛽) | content personalization,product feature | 2024 | https://www.algolia.com/blog/product/introducing-ai-personalization/ |
| Uber | Delivery and mobility | Personalize Out-of-App communications | Personalized Marketing at Scale: Uber’s Out-of-App Recommendation System | recommender system | 2024 | https://www.uber.com/en-GB/blog/personalized-marketing-at-scale/ |
| Gitlab | Tech | Testing quality of AI-generated outputs | Developing GitLab Duo: How we validate and test AI models at scale | product feature,LLM,generative AI | 2024 | https://about.gitlab.com/blog/2024/05/09/developing-gitlab-duo-how-we-validate-and-test-ai-models-at-scale/ |
| Social platforms | Recommend relevant products to users | Matching LinkedIn members with the right Premium products | product feature | 2024 | https://www.linkedin.com/blog/engineering/machine-learning/matching-linkedin-members-with-the-right-premium-products | |
| Swiggy | Delivery and mobility | Show product recommendations to new users | New-User Product Recommendations for Q-Commerce via Hierarchical Cross-Domain Learning | recommender system | 2024 | https://bytes.swiggy.com/new-user-product-recommendations-for-q-commerce-via-hierarchical-cross-domain-learning-0a7f97b25405 |
| Picnic | Delivery and mobility | Improve search relevance for product listings | Enhancing Search Retrieval with Large Language Models (LLMs) | LLM,search,generative AI | 2024 | https://blog.picnic.nl/enhancing-search-retrieval-with-large-language-models-llms-7c3748b26d72 |
| Careem | Delivery and mobility | Mitigate fraud risks with pre-authorisation | Temporary holds: Leveraging machine learning models to reduce fraud | fraud detection | 2024 | https://engineering.careem.com/tech/posts/temporary-holds-leveraging-machine-learning-models-to-reduce-fraud-while-improving-customer-experience |
| Slack | Tech | Slack AI for corporate messaging | How We Built Slack AI To Be Secure and Private | LLM,product feature,generative AI | 2024 | https://slack.engineering/how-we-built-slack-ai-to-be-secure-and-private/ |
| Picnic | Delivery and mobility | Route support requests to agents | How we broke customer support language barriers without breaking production | NLP | 2024 | https://blog.picnic.nl/how-picnic-migrated-ml-architectures-without-sacrificing-operational-continuity-271c0e04014a |
| Foodpanda | Delivery and mobility | Balance demand and supply for food delivery | Sculpturing: Optimising Budget through Machine Learning | demand forecasting | 2024 | https://medium.com/foodpanda-data/sculpturing-optimising-budget-through-data-analysis-bd1c1872a36b |
| Netflix | Media and streaming | Automatically remediate failed big data jobs | Evolving from Rule-based Classifier: Machine Learning Powered Auto Remediation in Netflix Data Platform | ops | 2024 | https://netflixtechblog.com/evolving-from-rule-based-classifier-machine-learning-powered-auto-remediation-in-netflix-data-039d5efd115b |
| Etsy | E-commerce and retail | Visual search and visually similar recommendations | Efficient Visual Representation Learning And Evaluation | CV,search | 2024 | https://www.etsy.com/codeascraft/efficient-visual-representation-learning-and-evaluation |
| Social networks | Detect AI-generated images | Finding AI-generated (deepfake) faces in the wild | product feature | 2024 | https://arxiv.org/abs/2311.08577 | |
| Discord | Social networks | Overview of generative AI use cases | Developing rapidly with Generative AI | generative AI,LLM | 2024 | https://discord.com/blog/developing-rapidly-with-generative-ai |
| Social platforms | Improve ads performance | Evolution of Ads Conversion Optimization Models at Pinterest | ad ranking / targeting | 2024 | https://medium.com/pinterest-engineering/evolution-of-ads-conversion-optimization-models-at-pinterest-84b244043d51 | |
| Expedia | Travel,E-commerce and retail | Semantic search for hotels and travel | Learning Embeddings for Lodging Travel Concepts | search,product feature | 2024 | https://medium.com/expedia-group-tech/learning-embeddings-for-lodging-travel-concepts-99165700cdbd |
| Instacart | E-commerce and retail | Detect fraudulent activities in real-time | Real-time Fraud Detection with Yoda and ClickHouse | fraud detection | 2024 | https://tech.instacart.com/real-time-fraud-detection-with-yoda-and-clickhouse-bd08e9dbe3f4 |
| GoDaddy | Tech | Сlassify support inquiries | LLM From the Trenches: 10 Lessons Learned Operationalizing Models at GoDaddy | LLM,generative AI | 2024 | https://www.godaddy.com/resources/news/llm-from-the-trenches-10-lessons-learned-operationalizing-models-at-godaddy |
| Foodpanda | Delivery and mobility | Balance demand and supply for food delivery | The Making: Optimising Budget through Machine Learning | demand forecasting | 2024 | https://medium.com/foodpanda-data/the-making-optimising-budget-through-data-analysis-3ca4d97a6d1a |
| Uber | Delivery and mobility | Classify data for privacy and security | DataK9: Auto-categorizing an exabyte of data at field level through AI/ML | ops | 2024 | https://www.uber.com/en-GB/blog/auto-categorizing-data-through-ai-ml/ |
| Social networks | Generate questions related to the text | Musings on building a Generative AI product | generative AI,LLM,RAG | 2024 | https://www.linkedin.com/blog/engineering/generative-ai/musings-on-building-a-generative-ai-product | |
| Segment | Tech | Define audience segments with natural language | LLM-as-Judge: Evaluating and Improving Language Model Performance in Production | product feature,LLM,generative AI | 2024 | https://segment.com/blog/llm-as-judge/ |
| Swiggy | Delivery and mobility | Automatically populate and correct addresses | Address Correction for Q-Commerce Part 2: Geocoder | product feature | 2024 | https://bytes.swiggy.com/address-correction-for-q-commerce-part-2-geocoder-3bbd6ee828c0 |
| Gitlab | Tech | Overview of LLM-powered product features | Developing GitLab Duo: How we are dogfooding our AI features | product feature,LLM,generative AI | 2024 | https://about.gitlab.com/blog/2024/05/20/developing-gitlab-duo-how-we-are-dogfooding-our-ai-features/ |
| Swiggy | Delivery and mobility | Generative AI use cases | Reflecting on a year of generative AI at Swiggy: A brief review of achievements, learnings, and insights | LLM,generative AI | 2024 | https://bytes.swiggy.com/reflecting-on-a-year-of-generative-ai-at-swiggy-a-brief-review-of-achievements-learnings-and-13a9671dc624 |
| Expedia | Travel,E-commerce and retail | Building a personal travel assistant | Traveling Just Got a Lot Smarter with Romie | generative AI | 2024 | https://medium.com/expedia-group-tech/traveling-just-got-a-whole-lot-smarter-with-romie-dfb9b21c07c5 |
| Incident.io | Tech | Generate summaries of software incidents | Lessons learned from building our first AI product | LLM,generative AI | 2024 | https://incident.io/blog/lessons-learned-from-building-our-first-ai-product |
| Picnic | Delivery and mobility | Forecast demand for perishable products | Under the hood of Picnic’s demand forecasting model: A Deep Dive into the Temporal Fusion Transformer | demand forecasting | 2024 | https://blog.picnic.nl/under-the-hood-of-picnics-demand-forecasting-model-a-deep-dive-into-the-temporal-fusion-e281604d65a5 |
| Zillow | E-commerce and retail | Detect discriminatory content in real-estate listings | Using AI to Understand the Complexities and Pitfalls of Real Estate Data | LLM,generative AI | 2024 | https://www.zillow.com/tech/using-ai-to-understand-the-complexities-and-pitfalls-of-real-estate-data/ |
| Foodpanda | Delivery and mobility | Balance demand and supply for food delivery | Introduction: Optimising Budget through Machine Learning | demand forecasting | 2024 | https://medium.com/foodpanda-data/introduction-optimising-budget-through-data-analysis-030b2f39ad0c |
| Target | E-commerce and retail | Recommend products typically bought together | Bundled Product Recommendations | recommender system | 2024 | https://tech.target.com/blog/bundled-product-recommendations |
| Netflix | Media and streaming | Build reverse search system | Reverse Searching Netflix’s Federated Graph | ops | 2024 | https://netflixtechblog.com/reverse-searching-netflixs-federated-graph-222ac5d23576 |
| Instacart | E-commerce and retail | Learn causal effects from observational data | Optimizing at the Edge: | ops | 2024 | https://tech.instacart.com/optimizing-at-the-edge-using-regression-discontinuity-designs-to-power-decision-making-51e296615046 |
| Using Regression Discontinuity Designs to Power Decision-Making | ||||||
| Wayfair | E-commerce and retail | Provides live chat response recommendations | Agent Co-Pilot: Wayfair's Gen-AI Assistant for Digital Sales Agents | LLM,generative AI | 2024 | https://www.aboutwayfair.com/careers/tech-blog/agent-co-pilot-wayfairs-gen-ai-assistant-for-digital-sales-agents |
| New York Times | Media and streaming | Detect and recognize handwriting | Experimenting with Handwriting Recognition for The New York Times Crossword | CV | 2024 | https://open.nytimes.com/experimenting-with-handwriting-recognition-for-new-york-times-crossword-a78e08fec08f |
| Mercado Libre | E-commerce and retail | Understand users’ profiles better | Unlocking the Power of Lookalike Audiences: Simplifying Complexity | ops | 2024 | https://medium.com/mercadolibre-tech/unlocking-the-power-of-lookalike-audiences-simplifying-complexity-74275f537e20 |
| Ebay | E-commerce and retail | LLM applications for developer productivity | Cutting Through the Noise: Three Things We've Learned About Generative AI and Developer Productivity | LLM,generative AI | 2024 | https://innovation.ebayinc.com/tech/features/cutting-through-the-noise-three-things-weve-learned-about-generative-ai-and-developer-productivity/ |
| Feedzai | Fintech and banking | Detect payment fraud | Building Trust in a Digital World: The Role of Machine Learning in Behavioral Biometrics | fraud detection | 2024 | https://medium.com/feedzaitech/building-trust-in-a-digital-world-the-role-of-machine-learning-in-behavioral-biometrics-bb0da913d95a |
| Uber | Delivery and mobility | Test mobile applications with LLMs | DragonCrawl: Generative AI for High-Quality Mobile Testing | LLM,ops,generative AI | 2024 | https://www.uber.com/en-GB/blog/generative-ai-for-high-quality-mobile-testing/ |
| Replit | Tech | Finetuning LLMs for code repairs | Building LLMs for Code Repair | product feature,LLM,generative AI | 2024 | https://blog.replit.com/code-repair |
| Airbnb | Travel,E-commerce and retail | Quantify brand perceptions from social media | Airbnb Brandometer: Powering Brand Perception Measurement on Social Media Data with AI | NLP,ops | 2024 | https://medium.com/airbnb-engineering/airbnb-brandometer-powering-brand-perception-measurement-on-social-media-data-with-ai-c83019408051 |
| Expedia | Travel,E-commerce and retail | Ranking travel search results | Choosing the Right Candidates for Lodging Ranking | search | 2024 | https://medium.com/expedia-group-tech/choosing-the-right-candidates-for-lodging-ranking-d0841bf40c0e |
| Tubi | Media and streaming | Recommend content to watch | How to Monitor a Recommender System | recommender system | 2024 | https://code.tubitv.com/how-to-monitor-a-recommender-system-6d720c922c90 |
| Social platforms | Improve ads performance | Handling Online-Offline Discrepancy in Pinterest Ads Ranking System | ad ranking / targeting | 2024 | https://medium.com/pinterest-engineering/handling-online-offline-discrepancy-in-pinterest-ads-ranking-system-8fd662da4c2d | |
| GetYourGuide | Travel,E-commerce and retail | Maintain a robust ranking system | Powering Millions of Real-Time | search | 2024 | https://www.getyourguide.careers/posts/powering-millions-of-real-time-rankings-with-production-ai |
| Rankings with Production AI | ||||||
| Netflix | Media and streaming | Classify video content | Video annotator: a framework for efficiently building video classifiers using vision-language models and active learning | product feature | 2024 | https://netflixtechblog.com/video-annotator-building-video-classifiers-using-vision-language-models-and-active-learning-8ebdda0b2db4 |
| Goldman Sachs | Fintech and banking | Improve change request titles | Using NLP to Purposefully Articulate Software Changes | NLP,ops | 2024 | https://developer.gs.com/blog/posts/using-nlp-to-purposefully-articulate-software-changes |
| Mozilla | Tech | Automatically generate alt-text for images | Experimenting with local alt text generation in Firefox Nightly | product feature | 2024 | https://hacks.mozilla.org/2024/05/experimenting-with-local-alt-text-generation-in-firefox-nightly/ |
| Social networks | Suggest new connections on social network | Candidate Generation in a Large Scale Graph Recommendation System: People You May Know | recommender system,product feature | 2024 | https://www.linkedin.com/blog/engineering/recommendations/candidate-generation-in-a-large-scale-graph-recommendation-system-people-you-may-know | |
| Swiggy | Delivery and mobility | Detect and prevent fraud in food delivery | Utilizing DevNet with Variational Loss for Fraud Detection in Hyperlocal Food Delivery | fraud detection | 2024 | https://bytes.swiggy.com/utilizing-devnet-with-variational-loss-for-fraud-detection-in-hyperlocal-food-delivery-19e72999acfb |
| Asos | E-commerce and retail | Optimally rank product listings | Transforming Recommendations at ASOS | recommender system | 2024 | https://medium.com/asos-techblog/transforming-recommendations-at-asos-254b95c6a07a |
| Canva | Tech | Detect related groups of objects | How we see groups in design | CV,product feature | 2024 | https://www.canva.dev/blog/engineering/how-we-see-groups-in-design/ |
| Walmart | E-commerce and retail | Categorize text by topics | Transforming Text Classification with Semantic Search Techniques — Faiss | search | 2024 | https://medium.com/walmartglobaltech/transforming-text-classification-with-semantic-search-techniques-faiss-c413f133d0e2 |
| Lyft | Delivery and mobility | Provide accurate ETAs | ETA (Estimated Time of Arrival) Reliability at Lyft | ETA prediction | 2024 | https://eng.lyft.com/eta-estimated-time-of-arrival-reliability-at-lyft-d4ca2720bda8 |
| Yelp | Social platforms | Detect inappropriate video content | Moderating Inappropriate Video Content at Yelp | product feature | 2024 | https://engineeringblog.yelp.com/2024/03/moderating-inappropriate-video-content-at-yelp.html |
| Faire | E-commerce and retail | Build robust semantic search system | Embedding-Based Retrieval: Our Journey and Learnings around Semantic Search at Faire | search | 2024 | https://craft.faire.com/embedding-based-retrieval-our-journey-and-learnings-around-semantic-search-at-faire-2aa44f969994 |
| Autotrader | E-commerce and retail | Speed up the creation of labeled datasets | So many labels, so little time; accelerating our image labelling process | CV | 2024 | https://engineering.autotrader.co.uk/2024/05/31/image-labels.html |
| Zillow | E-commerce and retail | Address discriminatory/offensive queries | Navigating Fair Housing Guardrails in LLMs | LLM,generative AI | 2024 | https://www.zillow.com/tech/navigating-fair-housing-guardrails-in-llms/ |
| Faire | E-commerce and retail | Improve search relevance | Fine-tuning Llama3 to measure semantic relevance in search | LLM,search,generative AI | 2024 | https://craft.faire.com/fine-tuning-llama3-to-measure-semantic-relevance-in-search-86a7b13c24ea |
| GetYourGuide | Travel,E-commerce and retail | Improve visual content | How We Use AI to Optimize Travel | CV | 2024 | https://www.getyourguide.careers/posts/how-we-use-ai-to-optimize-travel-images |
| Images | ||||||
| Doordash | Delivery and mobility | Extract product attributes from unstructured SKU data | Building DoorDash’s Product Knowledge Graph with Large Language Models | LLM,generative AI | 2024 | https://doordash.engineering/2024/04/23/building-doordashs-product-knowledge-graph-with-large-language-models/ |
| Tech | Summarize security and privacy incidents | Accelerating incident response using generative AI | LLM,search,generative AI | 2024 | https://security.googleblog.com/2024/04/accelerating-incident-response-using.html | |
| NVIDIA | Tech | Detect software vulnerabilities | Applying Generative AI for CVE Analysis at an Enterprise Scale | LLM,ops,generative AI | 2024 | https://developer.nvidia.com/blog/applying-generative-ai-for-cve-analysis-at-an-enterprise-scale/ |
| OLX | E-commerce and retail | Extract info from job listings | Extracting Job Roles in Job Ads: A Journey with Generative AI | LLM,generative AI | 2024 | https://tech.olx.com/extracting-job-roles-in-job-ads-a-journey-with-generative-ai-e8b8cf399659 |
| Uber | Delivery and mobility | Detect payment bypassing fraud | Stopping Uber Fraudsters Through Risk Challenges | fraud detection | 2024 | https://www.uber.com/en-GB/blog/stopping-uber-fraudsters-through-risk-challenges/ |
| Doordash | Delivery and mobility | Predict food delivery times | Improving ETAs with Multi-Task Models, Deep Learning, and Probabilistic Forecasts | ETA prediction | 2024 | https://doordash.engineering/2024/03/12/improving-etas-with-multi-task-models-deep-learning-and-probabilistic-forecasts/ |
| Yelp | Social platforms | Detect inappropriate language | Yelp’s AI pipeline for inappropriate language detection in reviews | LLM,generative AI | 2024 | https://engineeringblog.yelp.com/2024/03/ai-pipeline-inappropriate-language-detection.html |
| Social networks | Answer technical customer support questions | Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering | customer support | 2024 | https://arxiv.org/pdf/2404.17723 | |
| Cloudflare | Tech | Detect bot attacks | Using machine learning to detect bot attacks that leverage residential proxies | ops | 2024 | https://blog.cloudflare.com/residential-proxy-bot-detection-using-machine-learning |
| GitHub | Tech | Find and fix code vulnerabilities | Fixing security vulnerabilities with AI | ops | 2024 | https://github.blog/2024-02-14-fixing-security-vulnerabilities-with-ai/ |
| Swiggy | Delivery and mobility | Match search queries with dish names | Improving search relevance in hyperlocal food delivery using (small) language models | LLM,generative AI | 2024 | https://bytes.swiggy.com/improving-search-relevance-in-hyperlocal-food-delivery-using-small-language-models-ecda2acc24e6 |
| Grammarly | Tech | Detect delicate text | Detecting Delicate Text: Going Beyond Toxicity | LLM,product feature,generative AI | 2024 | https://www.grammarly.com/blog/engineering/detecting-delicate-text/ |
| Swiggy | Delivery and mobility | Automatically populate and correct addresses | Address Correction for Q-Commerce Part 1: Location Inaccuracy Classifier | product feature | 2024 | https://bytes.swiggy.com/address-correction-for-q-commerce-part-1-location-inaccuracy-classifier-e72b88a33d2f |
| Mercado Libre | E-commerce and retail | LLM-based use cases | Beyond the Hype: Real-World Lessons and Insights from Working with Large Language Models | LLM,generative AI,RAG | 2024 | https://medium.com/mercadolibre-tech/beyond-the-hype-real-world-lessons-and-insights-from-working-with-large-language-models-6d637e39f8f8 |
| Social networks | Suggest new connections on social network | Building a Large-Scale Recommendation System: People You May Know | recommender system,product feature | 2024 | https://www.linkedin.com/blog/engineering/recommendations/building-a-large-scale-recommendation-system-people-you-may-know | |
| Amazon | Tech | Find and remove damaged products | How Project P.I. helps Amazon remove imperfect products | CV,generative AI | 2024 | https://www.amazon.science/news-and-features/how-project-p-i-helps-amazon-remove-imperfect-products |
| Dropbox | Tech | Prevent token attacks on LLMs | Bye Bye Bye...: Evolution of repeated token attacks on ChatGPT models | LLM,ops,generative AI | 2024 | https://dropbox.tech/machine-learning/bye-bye-bye-evolution-of-repeated-token-attacks-on-chatgpt-models |
| Walmart | E-commerce and retail | Handle imbalances in text data | Augmentation Techniques for Imbalanced text Classification | ops | 2024 | https://medium.com/walmartglobaltech/augmentation-techniques-for-imbalanced-text-classification-f0d29c0f8ce1 |
| Amazon | Tech | Improve product recommendations with commonsense reasoning | Building commonsense knowledge graphs to aid product recommendation | LLM,recommender system,generative AI | 2024 | https://www.amazon.science/blog/building-commonsense-knowledge-graphs-to-aid-product-recommendation |
| Grab | Delivery and mobility,Banking and finance | Generate analytical reports using LLMs | Leveraging RAG-powered LLMs for Analytical Tasks | LLM,generative AI,RAG | 2024 | https://engineering.grab.com/transforming-the-analytics-landscape-with-RAG-powered-LLM |
| Expedia | Travel,E-commerce and retail | Personalize ranking to traffic channel | Channel-Smart Property Search: How Expedia Tailors Rankings for You | search | 2024 | https://medium.com/expedia-group-tech/learning-to-rank-at-expedia-group-how-to-adapt-the-property-search-result-page-based-on-f4ebef78c94b |
| Thomson Reuters | Media and streaming | Improve customer support | Better Customer Support Using Retrieval-Augmented Generation (RAG) at Thomson Reuters | generative AI,LLM,customer support,RAG | 2024 | https://medium.com/tr-labs-ml-engineering-blog/better-customer-support-using-retrieval-augmented-generation-rag-at-thomson-reuters-4d140a6044c3 |
| Social platforms | Improve content search results | Introducing Semantic Capability in LinkedIn's Content Search Engine | search | 2024 | https://www.linkedin.com/blog/engineering/search/introducing-semantic-capability-in-linkedins-content-search-engine | |
| Playtika | Gaming | Generate visuals in games | Generative art at scale in Playtika | generative AI | 2024 | https://medium.com/@playtika-tech-ai/generative-art-at-scale-in-playtika-cf36be807fea |
| Instacart | Delivery and mobility | Efficiently allocate marketing budget | Bandits for Marketing Optimization | causality,ad ranking / targeting | 2024 | https://tech.instacart.com/bandits-for-marketing-optimization-f5a63b9bfaa7 |
| Booking | Travel,E-commerce and retail | Optimize search results for hotel listings | The Engineering Behind High-Performance Ranking Platform: A System Overview | search | 2024 | https://medium.com/booking-com-development/the-engineering-behind-booking-coms-ranking-platform-a-system-overview-2fb222003ca6 |
| Airbnb | Travel,E-commerce and retail | Identify and classify personal data | Personal Data Classification | ops,item classification | 2024 | https://medium.com/airbnb-engineering/personal-data-classification-2d816d8ea516 |
| Malt | Tech | Recommend relevant projects to freelancers | Super Powering our Freelancer Recommendation System using a Vector Database | recommender system | 2024 | https://blog.malt.engineering/super-powering-our-freelancer-recommendation-system-using-a-vector-database-add643fcfd23 |
| Social platforms | Transform user questions to SQL queries | How we built Text-to-SQL at Pinterest | LLM,generative AI,RAG | 2024 | https://medium.com/pinterest-engineering/how-we-built-text-to-sql-at-pinterest-30bad30dabff | |
| Instacart | Delivery and mobility | Make contextual product recommendations | Sequence models for Contextual Recommendations at Instacart | generative AI,LLM,recommender system | 2024 | https://tech.instacart.com/sequence-models-for-contextual-recommendations-at-instacart-93414a28e70c |
| Playtika | Gaming | Personalize gaming experience | Lessons learned from multi-armed bandits in real-time production | recommender system | 2024 | https://medium.com/@playtika-tech-ai/lessons-learned-from-multi-armed-bandits-in-real-time-production-777f2bdd4f5f |
| Spotify | Media and streaming | Generate content annotations | How We Generated Millions of Content Annotations | generative AI,LLM | 2024 | https://engineering.atspotify.com/2024/10/how-we-generated-millions-of-content-annotations/ |
| Shopify | E-commerce and retail | Improve consumer search intent | How Shopify improved consumer search intent with real-time ML | search | 2024 | https://shopify.engineering/how-shopify-improved-consumer-search-intent-with-real-time-ml |
| Walmart | E-commerce and retail | Group products by type | Using Predictive and Gen AI to Improve Product Categorization at Walmart | LLM,generative AI,item classification | 2024 | https://medium.com/walmartglobaltech/using-predictive-and-gen-ai-to-improve-product-categorization-at-walmart-dc9821c6a481 |
| Tech | How Google search works | How Google Search ranking works | search | 2024 | https://searchengineland.com/how-google-search-ranking-works-445141 | |
| Vimeo | Media and streaming | Summarize video content | Unlocking knowledge sharing for videos with RAG | LLM,generative AI,RAG | 2024 | https://medium.com/vimeo-engineering-blog/unlocking-knowledge-sharing-for-videos-with-rag-810ab496ae59 |
| Upwork | Tech | AI assistant for hiring process | Scaling AI Models for Better Work Outcomes | generative AI,LLM | 2024 | https://www.upwork.com/blog/scaling-ai-models-for-better-work-outcomes |
| Dropbox | Tech | Summarize and answer questions about files | Bringing AI-powered answers and summaries to file previews on the web | LLM,generative AI | 2024 | https://dropbox.tech/machine-learning/bringing-ai-powered-answers-and-summaries-to-file-previews-on-the-web |
| Grammarly | Tech | On-device typing suggestions | Unlocking Personalization With an On-Device Model for the Grammarly Keyboard | generative AI,LLM | 2024 | https://www.grammarly.com/blog/engineering/personal-language-model/ |
| Instacart | Delivery and mobility | Help users discover new products | Supercharging Discovery in Search with LLMs | generative AI,LLM,search | 2024 | https://tech.instacart.com/supercharging-discovery-in-search-with-llms-556c585d4720 |
| Uber | Delivery and mobility | Transform natural language to SQL queries | QueryGPT – Natural Language to SQL Using Generative AI | LLM,generative AI | 2024 | https://www.uber.com/en-IN/blog/query-gpt/ |
| Figma | Tech | Search for designs within files | The infrastructure behind AI search in Figma | search,product feature | 2024 | https://www.figma.com/blog/the-infrastructure-behind-ai-search-in-figma/ |
| Instacart | Delivery and mobility | Optimize search relevance | Optimizing search relevance at Instacart using hybrid retrieval | search | 2024 | https://tech.instacart.com/optimizing-search-relevance-at-instacart-using-hybrid-retrieval-88cb579b959c |
| Grab | Delivery and mobility,Banking and finance | Help users discover data | Enabling conversational data discovery with LLMs at Grab | generative AI,LLM | 2024 | https://engineering.grab.com/hubble-data-discovery |
| Airbnb | Travel,E-commerce and retail | Implement LLM chatbot applications | Automation Platform v2: Improving Conversational AI at Airbnb | generative AI,LLM | 2024 | https://medium.com/airbnb-engineering/automation-platform-v2-improving-conversational-ai-at-airbnb-d86c9386e0cb |
| Netflix | Media and streaming | Recommend content for long-term satisfaction | Recommending for Long-Term Member Satisfaction at Netflix | recommender system | 2024 | https://netflixtechblog.com/recommending-for-long-term-member-satisfaction-at-netflix-ac15cada49ef |
| Coinbase | Fintech and banking | Deploy an LLM chatbot | Lessons from launching Enterprise-grade GenAI solutions at Coinbase | generative AI,LLM,ops | 2024 | https://www.coinbase.com/blog/lessons-from-launching-enterprise-grade-genAI-solutions-at-Coinbase |
| Swiggy | Delivery and mobility | Transform user questions to SQL queries | Hermes: A Text-to-SQL solution at Swiggy | generative AI,LLM | 2024 | https://bytes.swiggy.com/hermes-a-text-to-sql-solution-at-swiggy-81573fb4fb6e |
| Social platforms | Generate image backgrounds from text | Building Pinterest Canvas, a text-to-image foundation model | generative AI,CV | 2024 | https://medium.com/pinterest-engineering/building-pinterest-canvas-a-text-to-image-foundation-model-aa34965e84d9 | |
| Social platforms | Personalize notifications in near real-time | NEP: Notification System and Relevance | content personalization | 2024 | https://medium.com/pinterest-engineering/nep-notification-system-and-relevance-a7fff21986c7 | |
| Discord | Social platforms | Find relationships in data | Learning from structure: Discord's Entity-Relationship Embeddings | ops,NLP | 2024 | https://discord.com/blog/learning-from-structure-discords-entity-relationship-embeddings |
| Grab | Delivery and mobility,Banking and finance | Enhance the accuracy of search | LLM-assisted vector similarity search | search,LLM,generative AI | 2024 | https://engineering.grab.com/llm-assisted-vector-similarity-search |
| Meta | Social platforms | Investigate reliability incidents using AI | Leveraging AI for efficient incident response | LLM,generative AI | 2024 | https://engineering.fb.com/2024/06/24/data-infrastructure/leveraging-ai-for-efficient-incident-response/ |
| Walmart | E-commerce and retail | Extract product attributes from PDFs | Extracting Product Attributes from PDFs using PAE Framework | item classification,generative AI,LLM | 2024 | https://medium.com/walmartglobaltech/extracting-product-attributes-from-pdfs-using-pae-framework-17889c73fdd4 |
| Instacart | Delivery and mobility | Generate images of food products | Enhancing FoodStorm with AI Image Generation | generative AI,CV | 2024 | https://tech.instacart.com/enhancing-foodstorm-with-ai-image-generation-d76a74867fa4 |
| Doordash | Delivery and mobility | Build LLM-based support chatbot | Path to high-quality LLM-based Dasher support automation | generative AI,LLM,customer support,RAG | 2024 | https://careers.doordash.com/blog/large-language-modules-based-dasher-support-automation/ |
| Doordash | Delivery and mobility | Personalized notifications for restaurant recommendations | Beyond the Click: Elevating DoorDash’s personalized notification experience with GNN recommendation | recommender system | 2024 | https://careersatdoordash.com/blog/doordash-customize-notifications-how-gnn-work/ |
| Booking | Travel,E-commerce and retail | Detect interconnected fraud attacks | Leverage graph technology for real-time Fraud Detection and Prevention | fraud detection | 2024 | https://medium.com/booking-com-development/leverage-graph-technology-for-real-time-fraud-detection-and-prevention-438336076ea5 |
| Roblox | Gaming | Translate chats in near real-time | Breaking Down Language Barriers with a Multilingual Translation Model | product feature,LLM,generative AI | 2024 | https://corp.roblox.com/newsroom/2024/02/breaking-down-language-barriers-with-a-multilingual-translation-model |
| Adyen | Fintech and banking | Augment unit test generation | Elevating Code Quality Through LLM Integration: Adyen's Venture into Augmented Unit Test Generation | ops,generative AI,LLM | 2024 | https://www.adyen.com/knowledge-hub/elevating-code-quality-through-llm-integration |
| Roblox | Gaming | Detect policy violations in voice | Deploying ML for Voice Safety | product feature,voice interface,spam / content moderation | 2024 | https://corp.roblox.com/newsroom/2024/07/deploying-ml-for-voice-safety |
| Social platforms | Automate hiring routine tasks | Under the hood: the tech behind the first agent from LinkedIn, Hiring Assistant | generative AI,LLM,product feature | 2024 | https://www.linkedin.com/blog/engineering/generative-ai/the-tech-behind-the-first-agent-from-linkedin-hiring-assistant | |
| Etsy | E-commerce and retail | Detect policy-violating items | Machine Learning in Content Moderation at Etsy | spam / content moderation | 2024 | https://www.etsy.com/codeascraft/machine-learning-in-content-moderation-at-etsy? |
| Uber | Delivery and mobility | On-call copilot for question-answering | Genie: Uber’s Gen AI On-Call Copilot | generative AI,LLM,customer support | 2024 | https://www.uber.com/en-HR/blog/genie-ubers-gen-ai-on-call-copilot/?uclick_id=92508acc-3a86-4fcc-bc5f-ba1799e3055e |
| Meta | Social platforms | Animate AI-generated images | How Meta animates AI-generated images at scale | generative AI,product feature,CV | 2024 | https://engineering.fb.com/2024/08/14/production-engineering/how-meta-animates-ai-generated-images-at-scale/ |
| MongoDB | Tech | Build RAG-based support chatbot | Taking RAG to Production with the MongoDB Documentation AI Chatbot | RAG,LLM,customer support,chatbot | 2024 | https://www.mongodb.com/developer/products/atlas/taking-rag-to-production-documentation-ai-chatbot/ |
| Bell | Tech | Build RAG-based internal chatbot | [VIDEO] Modular Solutions for Knowledge Management at scale in RAG Systems | RAG,LLM,chatbot | 2024 | https://www.youtube.com/watch?v=w5FZh0R4JaQ |
| Doordash | Delivery and mobility | Improve search retrieval | How DoorDash leverages LLMs for better search retrieval | RAG,LLM,search | 2024 | https://careersatdoordash.com/blog/how-doordash-leverages-llms-for-better-search-retrieval/ |
| Vectorize | Tech | Create AI assistant with RAG | Creating a context-sensitive AI assistant: Lessons from building a RAG application | RAG,LLM,generative AI | 2024 | https://vectorize.io/creating-a-context-sensitive-ai-assistant-lessons-from-building-a-rag-application/ |
| Royal Bank of Canada | Fintech and banking | Build RAG-based chatbot for financial sector | [VIDEO] Arcane, an Internal RAG System to Pinpoint Investment Policies | RAG,LLM,chatbot | 2024 | https://www.youtube.com/watch?v=cqK42uTPUU4 |
| Social platforms | Transform natural language questions into SQL | Practical text-to-SQL for data analytics | RAG,LLM,chatbot | 2024 | https://www.linkedin.com/blog/engineering/ai/practical-text-to-sql-for-data-analytics | |
| Lemonade | Fintech and banking | Build customer-support GenAI agent | [VIDEO] RAG pain-points and solutions | RAG,LLM,generative AI,customer support | 2024 | https://www.youtube.com/watch?v=XGJOU2sysjg |
| Social platforms | RAG system for customer service |